Terms of Service

Last updated: July 2026

Welcome to Lorikeet Lane. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.

About Us

Lorikeet Lane is an Australian-owned business based in Merimbula, New South Wales.

If you have any questions, please contact us at info@lorikeetlane.com.au

Products and Availability

We strive to ensure all product descriptions, images and prices are accurate. However:

• Colours may vary slightly depending on your screen settings.
• Handmade products may vary slightly in colour, pattern or finish.
• Product availability is subject to stock on hand.
• We reserve the right to discontinue products or update product information at any time.

Pricing

All prices are shown in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to change prices without notice.

If an item has been listed at an incorrect price due to a genuine error, we may cancel the order and provide a full refund.

Orders

Once you place an order, you'll receive an email confirming that we've received it.

Acceptance of your order occurs once your order has been processed and dispatched.

We reserve the right to refuse or cancel an order where:

• an item is unavailable
• there is a pricing or product description error
• payment cannot be authorised
• we reasonably suspect fraudulent activity.

If payment has already been taken, any applicable refund will be processed promptly.

Payment

Payment must be received in full before your order is dispatched.

We accept the payment methods displayed during checkout.

Shipping

Shipping costs, delivery estimates and dispatch timeframes are outlined in our Shipping Policy.

Delivery timeframes are estimates only and may be affected by factors outside our control, including delays by Australia Post or courier services.

Returns and Refunds

Our Returns & Refunds Policy explains when returns, exchanges and refunds are available.

Nothing in our policy excludes your rights under the Australian Consumer Law.

Gift Cards

Gift cards are non-refundable and cannot be redeemed for cash unless required by law.

Intellectual Property

All content on this website, including photographs, product descriptions, graphics, logos and other materials, is owned by or licensed to Lorikeet Lane unless otherwise stated.

Content may not be copied, reproduced or used without prior written permission.

Website Use

You agree not to:

• use this website for unlawful purposes
• interfere with the operation or security of the website
• attempt to gain unauthorised access to our systems
• reproduce or exploit website content without permission.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. Lorikeet Lane is not responsible for the content or privacy practices of those websites.

Limitation of Liability

To the extent permitted by law, Lorikeet Lane is not liable for indirect, incidental or consequential loss arising from the use of this website or the purchase of products.

Nothing in these Terms excludes, restricts or modifies any rights or remedies available to consumers under the Australian Consumer Law.

Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use and protect your personal information.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be published on this page and take effect immediately upon publication.

Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Lorikeet Lane
Merimbula, NSW, Australia
Email: info@lorikeetlane.com.au